Oh, the length of the sanitary pad is short?"Don't buy it if you don't like it" an angry response."
Nov 18, 2024
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Controversy spread as a brand said "There may be an error, but if it's difficult to accept it, you shouldn't buy it."
Some women are even boycotting the purchase of the product.
According to Chinese media such as Sohu and NetEase, it was triggered when a woman posted on social media that the length of the cotton displayed on a sanitary pad product purchased during the trip was 420mm, but the actual length was only 380mm. When I checked other products of the manufacturer, the explanation was 280mm cotton, but the actual length was 250mm short.
Other netizens who encountered this article also found that the length of the sanitary pad they used was different from the description shown.
In the wake of the controversy, a manufacturer stated that "the length of the product is within reasonable margin of error because the production machine may have some degree of wear during use" and that the machine is being replaced regularly to reduce the deviation of the manufacturing process. We plan to replace them all in December as well."
However, a brand's attitude sparked the anger of female consumers.
The brand's online customer center explained to netizens that `there will be actual deviations in sanitary pads produced by machines' and that `a slight deviation is normal and 1 to 2 cm is a normal error.' Then "The size of the ruler used by consumers may not be accurate at times. If you don't think it's acceptable, you shouldn't buy it."
As a result, some consumers have insisted on boycotting the product online.
Netizens don't admit they did anything wrong", "He's playing tricks.", He complained, saying, "You can't buy it as the company wishes."
As the ripples spread, the company recently "We apologize for the inconvenience caused to consumers by inappropriate responses from online customer service.""We will take corrective action that our customers are satisfied with.""
Meanwhile, the controversial company is a Chinese brand established in 1998 that sells products such as sanitary pads and sanitary wipes.
bellho@sportschosun.com
