Hallym University Sacred Heart Hospital has used more than 50,000 medical service robots for the first time in Korea...Results in 2 years and 5 months of introduction
Jan 21, 2025
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Hallym University Sacred Heart Hospital introduced a total of 77 medical service robots of 11 types from August 2022 to December 2024 and uses them for nursing and medical support tasks such as drug and sample transportation, hospital guidance, delivery of goods between wards, and patient education. In particular, Hallym University Medical Center Command Center (Director Lee Mi-yeon) is in charge of real-time monitoring and problem response, discovering use scenarios where medical service robots can effectively perform tasks in hospitals.
As of December 31, 2024, a total of 51,092 medical service robots were used at Hallim University Sacred Heart Hospital. The most commonly used robots are ▲ delivery robots (16 units), 31,782 cases ▲ quarantine robots (2), 15,010 cases ▲ guide robots (3), 3234 cases ▲ non-face-to-face multidisciplinary robots (3), 672 cases ▲ logistics robots (2), 313 cases ▲ home care robots (50 units), 66 cases ▲ cleaning robots (1 unit).
The department that used medical service robots most actively was the drug team, which accumulated 25,933 cases from August 2022 to December 2024. The drug team uses the 'Pharmaceutical Narmi' robot to deliver drugs quickly and accurately to various parts of the ward. Thanks to this, pharmacists have less face-to-face work and nurses do not come down to the drug room directly, so both occupations have improved work efficiency.
Following this, ward 5 has used 1,709 cases from January 2023 to now. It mainly delivers goods between wards through 'Wardnarmi' and 'Multidisciplinary Robot' and provides educational videos or guidance services to patients. Through this, medical staff such as nurses can devote more time to patient care.
In recent years, the pathology department, which has increased significantly, has achieved 2093 cases, attracting attention as a 'growth department'. With the introduction of 'Semnarmi', which is specialized in transporting pathological samples, samples have been delivered safely and efficiently since January 2023, enabling rapid diagnosis work.
The response of patients and medical staff to medical service robots is also positive. According to the 'Delivery Robot User Satisfaction Survey' conducted in the second half of 2023, more than 90% of 109 nurses said their simple tasks have been reduced, and 94% said they hope to continue using them because they are helpful for their tasks. Among the seven respondents of clinical pathologists, 100% said that simple work was reduced and that they would continue to use it. Most of the medical staff who used medical service robots evaluated that the burden of simple repetitive tasks has been reduced, allowing them to focus more on patient care and treatment.
In a 'non-face-to-face multidisciplinary robot user satisfaction survey conducted on 147 inpatients during the same period, 93.9% said the video guidance service was helpful, 99% said they had no reluctance to robots, and 93.9% said they were positive about robot services.
In fact, patients who see a medical service robot working in the hospital can use the hospital comfortably without wandering around because the robot guides them accurately" is well received.
Lee Mi-yeon, director of the command center at Hallym University Medical Center (Professor of Radiological Oncology), expressed his ambition, saying, "It is never easy to operate robots effectively in medical sites, and it is very important to discover usage scenarios according to the hospital environment and to make them easy for faculty and staff to use. We will share and spread the know-how gained from the experience of Hallym University Sacred Heart Hospital so that many medical institutions can use medical service robots effectively in the future so that more patients can receive high-quality medical services."
Hospital Director Kim Hyung-soo "In the era of digital healthcare, we are strengthening the efficiency of medical personnel's work and patient-centered services."Based on the medical service robot operation know-how accumulated so far, Hanlim University Sacred Heart Hospital will continue to introduce more diverse robots and combine artificial intelligence (AI) to lead the Intelligent Hospital."."
In the future, Hallim University Sacred Heart Hospital is in charge of customized consulting such as precise diagnosis of hospital sites and selection of scenarios in the consortium to implement the use of robots optimized for hospitals. It will also push for the establishment of relevant international standards to spread globally the achievements of using robots in hospitals that are difficult to find worldwide.
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This article was translated by Naver AI translator.
