Hyundai Motor President Jose Munoz "Puts Top Quality and Customer-Oriented Value First, Even in a Rapidly Changing Business Environment"
Feb 21, 2025
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President Jose Muoz, the first foreign CEO since Hyundai Motor's establishment, held a town hall meeting for the first time since taking office and actively engaged in face-to-face communication with executives and employees.
President Jose Munoz announced his feelings for about two months after taking office as the new CEO and shared Hyundai Motor's management strategy, future vision, and direction.
The town hall meeting was held at 2 p.m. on the 20th (Thursday) at the Namyang Research Institute's auditorium, the birthplace of Hyundai Motor R&D, with 800 employees, including President Yang Hee-won of R&D and Vice President Kim Hye-in of HR.
Hyundai Motor executives and employees working in Yangjae, Pangyo, and Uiwang, as well as Namyang Research Institute, attended the site, and more than 15,000 Hyundai Motor global executives and employees from overseas bases such as China, India, and Indonesia were present at the town hall meeting.
President Jose Munoz communicated with executives and employees without any hesitation by comfortably exchanging questions and answers, and the town hall meeting continued for about an hour in a free atmosphere.
I am very proud of Hyundai's potential and potential to expand around the world, President Jose Munoz said. "As CEO, I am honored to share Hyundai's growth journey with customers, employees, and partners."
At the same time, he encouraged the executives, saying, "Let's always challenge new opportunities and collaborate with each other to create results that can impress customers."
The core goals that Hyundai Motor should achieve include ▲the highest level of technology, quality and design ▲differentiated strategies tailored to the needs of each market ▲providing customer-oriented services.
We should continue to introduce high-quality vehicles with beautiful designs containing the technology that customers want, President Jose Munoz said. "We should not launch products that are not perfect on the market."
In particular, President Jose Muñoz said, "Quality and safety are Hyundai's top values without concessions and compromises from the past to the present and in the future. We must strive to maximize customer value based on the highest quality."
On the other hand, regarding market changes and Hyundai Motor's strategy for electric vehicle demand, he said, "As the automobile industry is based on consumer demand, we will respond flexibly to customers' needs. We plan to continue investing in various portfolios such as EV, HEV, PHEV, and FCEV, and we need to work more than twice and three times more than others."
Regarding the achievements and competitiveness of autonomous driving technology development, he also said, "Autonomous driving has tremendous potential to enable more convenient and efficient driving," adding, "We will advance technology by collecting autonomous driving data to enable the implementation of safe and excellent autonomous driving technology, and do well through various partnerships."
President Jose Munoz joined Hyundai Motor as Global Chief Operating Officer (GCOO) and Americas in 2019 and broke the largest performance in North America through strengthening dealer competitiveness and profitability-oriented management activities.
In recognition of this achievement, he has expanded his role as an in-house director of Hyundai Motor, contributing to Hyundai Motor's record-high performance, and established himself as a proven manager in the global automobile industry in 2022. At the end of the town hall meeting, President Jose Munoz encouraged executives and employees, saying, "I think 3H is important to always be humble, crave something, and work hard (Stay Humble, Stay Hungry, Work Hard)," adding, "I'm here to serve my employees and let's work together to serve our customers."
The Namyang Research Institute, where the town hall meeting was held, is a comprehensive technology research institute equipped with all infrastructure such as design, design, testing, and evaluation as well as technology development on a 3.47 million square meter site, and is leading Hyundai Motor's new and new technology research and technology improvement along with technology research institutes around the world including the United States, Europe, India, and China. This year marks its 30th anniversary since its establishment in 1996.
Reporter Kim Hyung-joon hj.kim@carguy.kr
This article was translated by Naver AI translator.