Lee Mu-jin Apologizes for YouTube View Reset After Content Transfer Issue
Jan 17, 2025
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As of the 16th, Big Planet Made, the agency, signed a partnership with YGP to distribute contents (a total of 31 albums, 109 tracks) that were previously distributed through other companies to YGP. During the transfer process, according to the YouTube art track service policy, the art track registered by the existing distributor was terminated and replaced with the newly registered art track by YGP, resulting in an inevitable situation in which the number of art track views was initialized (set to'0'. YGP's official explanation is that it is a measure in accordance with the YouTube service policy.
We then discussed with the YouTube channel manager to resolve the issue of initializing art track views with YGP, but we are sorry to report the final answer that it is impossible to recover views due to YouTube's internal policy. This is due to the lack of preparation procedures for both us and YGP. We will do our best to continuously check and repair any errors that remain and any possible problems in the future."
He added that `I sincerely apologize to the artists and fans for the damage they have made to their precious records and efforts over a long period of time.'
Next is the full entry of Big Planet Made.
Hello, we're Big Planet Made.
I'm informing you about the YouTube problem following the transfer of Lee Moo-jin's music content. First of all, in order to deliver an accurate answer from the distributor, we apologize for the delay in further guidance.
We would like to apologize to the fans who have been waiting, and following the signing of a partnership with YGP 'Content (record/record) distribution contract', the Company has transferred 'Gubo Content (total of 31 albums, 109 tracks)' which was previously distributed through other companies to YGP as of January 1, 2025.
During the process of transferring Gubo content, YouTube's art track service policy ended the art track registered by the existing distributor and replaced it with a newly registered art track at YGP. As a result, there was an inevitable situation in which the number of art track views was initialized (set to'0', which was an official explanation from YGP that this was a measure in accordance with the YouTube service policy.
After confirming this issue, we discussed with the YouTube channel person in charge to solve the problem of initializing art track views with YGP and discussed whether it is possible to recover views, but we are sorry to report the final answer that it is not possible to recover views due to YouTube's internal policy.
We deeply apologize for the situation caused by not being able to sufficiently check the problem in advance. This is due to the lack of preparation procedures for both us and YGP.
We will do our best to continuously check and recover from the errors that remain and possible problems in the future.
Finally, I would like to sincerely apologize for the damage to the precious records and efforts that artists and fans have accumulated over a long period of time. Taking this opportunity, we will thoroughly improve our internal system management and preparation process to prevent this from happening again.
Thank you.
silk781220@sportschosun.com
